I spent a lot of time researching which hotel to stay at in Hong Kong, and actually booked at two others before finally settling on the W. What swayed me initially was the allure of the W brand in a buzzing city like Hong Kong, as well as the views the Fabulous room offered.
I arrived a few hours before check-in time, and unfortunately the room wasn’t ready. The lady who helped with the check-in process was extremely helpful, registered everything, and invited me to have breakfast at Kitchen while the room was prepared for me. The food there is excellent, and the staff extremely attentive, without being too intrusive.
Once I finally checked into my room, I immediately fell in love with the view, which was relaxing and mesmerising.
An issue I usually have with hotels is noise, and I was afraid that the perfect room would be ruined by noise (from the neighbours, or a restaurant/lounge) – however none of that happened, and I slept blissfully every night.
The amenities in the room are intelligently placed and well thought out – water bottles, bath loofah, dental/vanity kits, etc.
A few times I ordered food from the in-room dining menu, and each time, the food arrived beautifully presented, and delicious.
I also loved the Whatever/Whenever feature – which means you’re always connected to one person who will help solve whatever issue you have, instead of bouncing between an operator, the front desk, concierge, housekeeping, etc.
Also, during my stay, on the first night, I got a small gift from the hotel in the form of a marshmallow/meringue tree with my name on in, and also got a coke bottle with my name on it. Also, because of the room rate I chose, I got a really stylish navy blue scarf.
I used the pool and jacuzzi on the 76th floor a couple of times, and even there, the staff were welcoming and friendly, and I loved the views from there.
On my last day, I treated myself to a spa treatment at their in-house Bliss spa – and I can honestly say that I have never been better taken-care of at a spa like they did before. The locker room is bright and airy, and I loved the in-door jacuzzi (with views of the city). The massage itself was very comfortable and relaxing, and the manicure that followed was great. I love that it took place in a nice bright room with big windows overlooking the city – you can easily get lost in your thoughts there.
A big plus that to the hotel’s advantage, is its location – set in Kowloon, and connected directly to Elements mall, as well as to Kowloon MTR station (from where you can also check in to your flight and drop off your baggage – which means getting to and from the airport (and around Hong Kong) exceptionally easy!
Overall, this was a phenomenally excellent choice, and hope that other W hotels I stay at in the future live up to the expectations the W Hong Kong has set for me.